How to Cancel El Tiempo Subscription
If you've found yourself wanting to end your El Tiempo subscription, we've got you covered with a step-by-step guide to make the cancellation process as seamless as possible. Whether you're located within Colombia or abroad, our instructions will help you navigate through the procedure.
Cancelling from Outside Colombia
If you're currently residing outside Colombia and need to cancel your El Tiempo subscription, the process is straightforward. Here's what you need to do:
- Via Chat on the Portal: Log in to your El Tiempo account on their official portal. Look for the chat feature and initiate a conversation with their customer support team. Inform them of your intention to cancel the subscription, and they will guide you through the process.
- By Email: Alternatively, you can send an email to [email protected]. Include your subscription details and request the cancellation of your membership. The customer support team will respond with further instructions.
Cancelling from Within Colombia
For subscribers located within Colombia, follow these steps to cancel your El Tiempo subscription:
- Phone Call: Dial the national toll-free number 018000 110 990 or, if you're in Bogotá D.C., call 426 6000. Customer support is available from Monday to Friday, 6:00 a.m. to 6:00 p.m., and on Saturdays, Sundays, and holidays from 6:00 a.m. to 2:00 p.m. Follow the prompts and inform the agent about your decision to cancel the subscription.
- App Purchases: If you made your subscription purchase through the El Tiempo app, the cancellation process will depend on your operating system:
- Android: Access the Google Play Store, go to 'Subscriptions' in the menu, find your El Tiempo subscription, and select 'Cancel.'
- iOS: Open the 'Settings' app, tap on your Apple ID, select 'Subscriptions,' find your El Tiempo subscription, and choose 'Cancel Subscription.'
Subscription Rates:
Here's a quick overview of the subscription rates for El Tiempo:
- 1) 12-month plan - $8,325 / month
- 2) 24 Month Plan - $6,954 / month
- 3) Digital Monthly Plan - $900 / month
Please be aware that these rates might change over time. Make sure to verify the current rates on the official El Tiempo website.
Disclaimer: The information provided in this article is accurate as of the writing date (2023). Rates and procedures may change, so it's advisable to double-check with El Tiempo's official sources before taking any action.
By following these steps, you can cancel your El Tiempo subscription without any hassle, no matter where you are. Remember to keep an eye out for any updates on their official website and communication channels.