How to Cancel Your X Subscription: A Complete Guide for 2023

VividJanuary 19

How to Cancel Your Bouygues Telecom Subscription in 2023

Hey there! Decided it's time to move on from Bouygues Telecom? We totally get it. Let's walk through the steps you'll need to take to cancel your Bouygues Telecom membership smoothly and efficiently. Stick around, and by the end of this article, you'll have all the info you need.

Canceling via the Mobile Application

For those who love the convenience of doing things on-the-go, Bouygues Telecom offers a simple method through its mobile application.

For Bouygues Telecom or Sensation Mobile Plans

  • Give a call to Customer Services at 1064 and just follow along with their instructions.

For B&You Rate Plans

  • Navigate to the "Lines" section and tap on "Don't need your line any more?".
  • Choose the line you're thinking of parting ways with and give a final nod by tapping on "I no longer need my line".

Remember, the cancellation will kick in about 10 days after your request is in the system. If Darty was your point of subscription, give Darty Customer Services a ring instead.

Saying Goodbye via the Customer Area

For those who prefer working on a bigger screen, here’s how you can unsubscribe right from the Bouygues Telecom customer area.

For Bouygues Telecom or Sensation Mobile Packages

  • Reach out to Customer Services at 1064. Yep, it's the same number, and as always, they'll guide you through.

For B&You Mobile Packages

  • Dive into the "My package" section for the mobile line you're considering canceling.
  • Scroll to the bottom and you'll see a link saying, "You no longer need your line". Give it a click.
  • Hit "Cancel my line" and then affirm with "I want to cancel".

Just like before, there's a 10-day processing period before your cancellation is finalized. And again, for those who hopped on board via Darty, it's their Customer Service you'll want to contact.

Note on Rates

As of the writing of this guide, you might want to double-check the rates page for any updates or specifics. Companies have a tendency to tweak their offerings and it's always a good idea to stay in the loop!

100GB including 50GB abroad The perfect package to upgrade to 5G €15.99/month €10.99/month bbox customer price x 12 months then €25.99/month 24-month commitment

130GB including 80GB abroad The perfect package for switching to 5G 28.99€/month 23.99€/month bbox customer price x 12 months then 36.99€/month 24-month commitment

200GB including 100GB abroad The perfect package for switching to 5G €31.99/month €26.99/month bbox customer price x 12 months then €39.99/month 24-month commitment

240GB including 130GB abroad The perfect package to upgrade to 5G €54.99/month €49.99/month bbox customer price x 12 months then €64.99/month 24-month commitment

Disclaimer: The information provided in this article is accurate as of 2023. Always refer to the official Bouygues Telecom website or customer service for the most up-to-date details.

And there you have it! Hopefully, this makes your transition smoother. Whatever your next steps, we wish you all the best on your tech journey!

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