Imprint
Vivid Money
Statement pursuant to section 5 para. 1 German Telemedia Act (Telemediengesetz - TMG):
Vivid Money GmbH
Kemperplatz 1
10785 Berlin, Germany
Commercial register number: Amtsgericht Berlin Charlottenburg – HBR 209049 B
VAT ID: DE 329091503
Managing directors: Alexander Emeshev, Joerg Geiben
Contact customer service
For customer support please use our contact form. We will get back to you via email: vivid.money/en-eu/support
Website: vivid.money
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
Imprint
Partner
Solaris SE
Cuvrystraße 53
10997 Berlin, Germany
Contact
Tel.: +49 (0) 30 232 5678 599
E-Mail: [email protected]
Commercial register number: Amtsgericht Berlin Charlottenburg – HRB 168180 B
Website: www.solarisbank.com/en/
In cooperation with Solaris SE the Vivid Money GmbH offers a digital current account. Solaris SE is a bank with a full German banking license and Vivid Money GmbH leverages Solaris infrastructure to offer a direct banking solution, and serves as technology platform. Vivid Money GmbH, which does not have an own banking license, is responsible for the whole app and provides customer service. Solaris SE is fully compliant with the German banking laws, is regulated by the German Financial Services Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)) and offers €100.000 guarantee on deposits for each customer.
Providers of the services:
Vivid Money GmbH acts as an outsourcing partner of Solaris SE for the provision of bank account services and debit card services. Please note that all our Invest 2.0 services are provided to you by Vivid Money B.V. that is licensed as an Investment Firm by the Dutch Authority for Financial Markets (AFM). Vivid Money B.V. has its address at Strawinskylaan 4117, 1077 ZX Amsterdam, the Netherlands and a registration with the trade register of the Dutch Chamber of Commerce under number 78219159. The register can be accessed under https://www.afm.nl/en/sector/registers. Vivid Money B.V. also offers the brokerage of transactions for the purchase and sale of financial instruments in context of the currency conversion products.
Competent Supervisory Authority
German Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108
53117 Bonn, Germany
and
Marie-Curie-Str. 24-28
60439 Frankfurt am Main, Germany
Dispute Resolution
The European Commission provides a platform that is dedicated to extrajudicial resolution online under https://ec.europa.eu/consumers/odr (the so-called OS platform).
Neither are we interested in participating in dispute settlement procedures at a consumer arbitration board, nor are we obligated to do so.
For complaints that also involve Solaris, please refer also to the Solaris “Complaints Procedure” that is described here: https://www.solarisbank.com/en/imprint/
Disclaimer
We update our website regularly. Despite all diligence, some information may be outdated in the meantime. Therefore, we cannot assume liability for the up-to-dateness, correctness and completeness of the information provided on the website.
As far as our website refers to websites of third parties via hyperlinks, we are not responsible for their contents.
Our website contains contents protected by copyright law. The use of the content, in particular texts or images, for purposes other than browsing our website using an Internet browser requires our prior consent.
Press inquiries: [email protected]
Vivid Invest
Since 01/08/2023, Vivid Invest GmbH no longer acts as a tied agent of CM-Equity AG.
Vivid Invest GmbH
Kemperplatz 1
10785 Berlin, Germany
Commercial register number: Amtsgericht Berlin Charlottenburg – HRB 219565 B
VAT ID: DE 342979478
Managing directors: Alexander Emeshev, Alexey Lovchikov
Contact customer service
For customer support please use our contact form. We will get back to you via email: vivid.money/en-eu/support
Website: vivid.money
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
Imprint
Dispute Resolution
European Online Dispute Resolution Platform
The European Commission has established a European Online Dispute Resolution Platform (ODR Platform) at http://ec.europa.eu/consumers/odr/. The ODR platform can be used by a consumer for the extrajudicial settlement of a dispute arising from online contracts with a company established in the EU.
Vivid Digital S.r.l.
Vivid Digital S.r.l. provides digital asset services to customers in certain jurisdictions outside of Germany. Vivid Digital S.r.l. is a limited liability company incorporated pursuant to the laws of Italy with its registered address at Viale Andrea Doria 7, 20124 Milan, Italy, and with Company Registration Number (REA): MI – 2640474.
Please be aware that the provision of these digital asset services falls outside of the scope of supervision by the Italian securities markets commission (Commissione Nazionale per le Società e la Borsa) and that Vivid Digital S.r.l. does not have a license for the provision of financial services. Vivid Digital S.r.l. is not a member of any deposit guarantee or investor protection scheme and its digital asset services are not covered by any such scheme.
Vivid Digital S.r.l. has been registered with the OAM (Organismo Agenti e Mediatori) as a Virtual Asset Service Provider under the number PSV19. The register can be accessed under https://www.organismo-am.it/en/
Managing director: Tom Smeele
Contact customer service
For customer support please use our contact form. We will get back to you via email: vivid.money/en-eu/support
Website: vivid.money
Press inquiries: [email protected]
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
Imprint
Vivid Money B.V.
As with all investments, your capital is at risk. Investments can fall and rise and you may get back less than you invested.
Vivid Invest 2.0 is a trading name of Vivid Money B.V.
Vivid Money B.V. is licensed as an Investment Firm by the Dutch Authority for Financial Markets (AFM). Vivid Money B.V. has its address at Strawinskylaan 4117, 1077 ZX Amsterdam, the Netherlands and a registration with the trade register of the Dutch Chamber of Commerce under number 78219159.
The register can be accessed under https://www.afm.nl/en/sector/registers.
Vivid Money BV also offers the brokerage of transactions for the purchase and sale of financial instruments in context of the currency conversion products.
The information on this site is not directed at residents of the United States and Canada, and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Managing director: Esmond Berkhout, Koen Kuperus, Vik Dua.
Contact customer service
For customer support please use our contact form. We will get back to you via email: https://vivid.money/en-eu/support/
Website: vivid.money
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
Imprint [email protected]
Press inquiries: [email protected]
