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Vivid Money S.A.
The Electronic Money and payment services associated with your Vivid Business Account are issued and provided by Vivid Money S.A.
Vivid Money S.A. is authorized by the Luxembourg Ministry of Finance and supervised by the Commission de Surveillance du Secteur Financier (“CSSF”) as an electronic money institution under the law of 10 November 2009 on payment services, as amended (the “2009 Law”) for the issuance, distribution and redemption of electronic money and issuance of payment instruments.
Vivid Money S.A. is included in the CSSF’s Register of Electronic Money Institutions under number W00000015. The register can be accessed here.
Commercial register number: RCS B234303.
VAT number: LU31398279
Address: 21 Rue Glesener, L-1631, Luxembourg, Grand Duchy of Luxembourg.
Board of directors: Robert Scharfe, Artem Iamanov, Vladimir Brodski, Jörg Geiben.
Contact customer service:
You can easily connect with us via the chat inside your mobile or web app. For owners of business accounts only, you can email us at [email protected]. Requests regarding personal accounts should be sent via this form: https://vivid.money/en-eu/support/
Website: vivid.money
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Imprint: [email protected]
Press inquiries: [email protected]
Vivid Money B.V.
As with all investments, your capital is at risk. Investments can fall and rise and you may get back less than you invested.
Vivid Invest 2.0 is a trading name of Vivid Money B.V.
Vivid Money B.V. is licensed as an Investment Firm by the Dutch Authority for Financial Markets (AFM). Vivid Money B.V. has its address at Strawinskylaan 4117, 1077 ZX Amsterdam, the Netherlands and a registration with the trade register of the Dutch Chamber of Commerce under number 78219159.
The register can be accessed under https://www.afm.nl/en/sector/registers.
Vivid Money BV also offers the brokerage of transactions for the purchase and sale of financial instruments in context of the currency conversion products.
The information on this site is not directed at residents of the United States and Canada, and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Managing director: Esmond Berkhout, Koen Kuperus, Vladimir Brodski.
Contact customer service
For customer support please use our contact form. We will get back to you via email: https://vivid.money/en-eu/support/
Website: vivid.money
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
Imprint [email protected]
Press inquiries: [email protected]
Vivid Digital S.r.l.
Vivid Digital S.r.l. provides digital asset services to customers in certain jurisdictions outside of Germany. Vivid Digital S.r.l. is a limited liability company incorporated pursuant to the laws of Italy with its registered address at Viale Andrea Doria 7, 20124 Milan, Italy, and with Company Registration Number (REA): MI – 2640474.
Please be aware that the provision of these digital asset services falls outside of the scope of supervision by the Italian securities markets commission (Commissione Nazionale per le Società e la Borsa) and that Vivid Digital S.r.l. does not have a license for the provision of financial services. Vivid Digital S.r.l. is not a member of any deposit guarantee or investor protection scheme and its digital asset services are not covered by any such scheme.
Vivid Digital S.r.l. has been registered with the OAM (Organismo Agenti e Mediatori) as a Virtual Asset Service Provider under the number PSV19. The register can be accessed under https://www.organismo-am.it/en/
Managing director: Tom Smeele
Contact customer service
For customer support please use our contact form. We will get back to you via email: vivid.money/en-eu/support
Website: vivid.money
Press inquiries: [email protected]
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
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Vivid Money GmbH
Statement pursuant to section 5 para. 1 German Telemedia Act (Telemediengesetz - TMG):
Vivid Money GmbH
c/o Mindspace, Zimmerstrasse 78,
10117 Berlin, Germany
Commercial register number: Amtsgericht Berlin Charlottenburg – HRB 209049 B
VAT ID: DE 329091503
Managing directors: Alexander Emeshev, Jörg Geiben
Contact customer service
For customer support please use our contact form. We will get back to you via email: vivid.money/en-eu/support
Official requests
If you are contacting us on behalf of a penal investigation authority or any other public authority, you can reach us via the following email address: [email protected].
Please note that any inquiries not sent from public authorities will automatically be deleted.
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Disclaimer
We update our website regularly. Despite all diligence, some information may be outdated in the meantime. Therefore, we cannot assume liability for the up-to-dateness, correctness and completeness of the information provided on the website.
As far as our website refers to websites of third parties via hyperlinks, we are not responsible for their contents.
Our website contains contents protected by copyright law. The use of the content, in particular texts or images, for purposes other than browsing our website using an Internet browser requires our prior consent.
Press inquiries: [email protected]
